Information For Patients

Are you a Ketamine Treatment patient?

Are you a patient? Here's everything you need to know about your Ketamine treatment appointment and process.

• What to expect after submitting a referral from my primary mental health provider?

  Once you contact us and/or we receive a referral from your primary mental health provider - i.e., psychiatrist, psychologist, social worker, or counselor - you will be contacted by our team.

• When will I receive a NeuroMend initial screening packet?

  Once you contact us and/or we receive a referral from your primary mental health provider - i.e., psychiatrist, psychologist, social worker, or counselor - you will be contacted by our team.

  You will receive a NeuroMend initial screening packet to complete and return, for our physicians to determine whether you are a candidate for ketamine infusion treatments. 

• When can I schedule my initial clinical interview and infusion date?

  In the second phase of the screening process, you will be contacted to schedule your initial clinical interview and potential infusion date.

• What should I wear during my infusion?

  Wear comfortable clothing, as you will simply recline in an infusion chair during your treatments. You have the option to rest quietly, or listen to soft music.

• When should I arrive at my scheduled infusion appointment?

  Plan to be here for about 2 hours when you are scheduled for infusions. 

• How long does each infusion treatment take?

  Infusion treatments take anywhere from 45-55 minutes, with a 30-minute post-infusion observance period.

• Are there special lodging rates for infusion treatment patients?

  We have special rates with nearby hotels. Contact us for more information if your treatments require nearby lodging.