Website hosting, design, development & ongoing maintenance
Patient intake and payment processing platforms integrated with website
Search engine optimization (SEO) for highest possible ranking in Google and other popular search engines
Social media marketing: Facebook, LinkedIn & Twitter setup and ongoing management and maintenance
Content marketing: development of two high quality, keyword-rich blogs per month for six months, and one high quality blog monthly thereafter
Design, development & broadcast of a monthly e-Newsletter
LOGO DESIGN & BRANDING
We will develop, with your input, a high quality logo for your Ketamine Clinic.
We will develop your brand and ensure that its integrity is maintained across all marketing touch points, including your website and social media platforms.
Virtual answering service: Answers calls during business hours, with the ability to transfer calls directly to you, or take messages via voicemail. Receptionists have been thoroughly trained to perform at a high level for a ketamine infusion clinic.
Email service: A domain-specific email address (i.e. xxxxx@yourclinic’sname.com) to present a professional appearance. Email encryption is enabled for situations that call for this safety measure.
Phone service: Set up an inexpensive, flexible phone service that will allow you to make and receive calls from your cell phone without revealing your cell phone number.
Secure, reliable and affordable credit card transaction processing
Payment processing seamlessly integrated with your website; allow patients to pay for their ketamine infusions through an online portal
Advice regarding professional liability & business insurance
A comprehensive list of supplies needed to administer ketamine in your office setting
Connection to a medication supplier to keep you stocked with ketamine and other necessary drugs
Connection to an equipment supplier who will provide all administration equipment on an ongoing basis
Connection to a discount supplier for vital sign monitors & infusion pumps
Facilitate relationships with medication and equipment suppliers to make ordering simple and stress-free
Important direction regarding location, layout, and the type of office location that will make you most successful operationally and financially
Advice for furnishing your office inexpensively, yet in a way that gives a highly professional appearance; connection to a mail order supplier
Schedule efficiently with a scheduling application to meet the need of your clinic
You will be provided with all of the necessary forms for use in your clinic:
• Consent form
• Cancellation policy
• Depression scale
• Anxiety scale
• Referral form
• Medical history form
Learn the most efficient, cost-effective way to perform accounting for your clinic
Set up medical records for the patients in your clinic
Advice regarding payroll services should you ever have employees or 1099s
TREATMENT PROTOCOLS AND OPERATIONS MANUAL
Ketamine Infusion Protocols: Our Ketamine protocols*, Ketamine procedures, and Ketamine Resources are what we gleaned from examining a multitude of meta-analysis and studies. Each protocol we created is approved by our duel medical directors. We stand behind our commitment to be an evidence-based center of excellence.
Input on the pros and cons of various treatment methodologies, including sublingual and nasal
Advice regarding protocols for psychiatric conditions and chronic pain
ONSITE & IN-PERSON CONSULTING
Visit the offices of NeuroMend Infusion Center as much as needed to observe our processes and participate in our operation
With your permission, we will perform an on-site visit to your clinic to offer guidance in establishing a best-in-class operation